Terms of Service

1. Services Overview

AdPro Agency ("AdPro", "we", "us") provides Meta advertising infrastructure services, including but not limited to:

• Dedicated Facebook and Instagram ad account access via agency Business Managers
• Access to the AgencyOS CRM platform for campaign and spend management
• Mass Launcher tools for campaign automation
• AI integration consulting (Claude Code, Codex, Gemini)
• Dedicated account management support

2. Eligibility and Application

Services are available by whitelist only. To be eligible, you must:

• Have a minimum Meta Ads budget of $10,000/month
• Operate in verticals approved by AdPro at the time of application
• Complete and pass our application review process (typically under 2 hours on business days)
• Agree to comply with all applicable Meta advertising policies and local laws in your target markets

We reserve the right to decline any application without explanation.

3. Permitted Use

You may use AdPro infrastructure exclusively for:

• Running paid advertising campaigns on Meta platforms (Facebook, Instagram, Audience Network)
• Verticals explicitly agreed upon during onboarding
• Geographic markets disclosed in your application

You must not use our accounts for any purpose not explicitly authorized, including switching niches or markets without prior written approval.

4. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

• Advertising illegal goods, services, or content prohibited under applicable laws
• Operating accounts on behalf of third parties not disclosed to AdPro
• Attempting to access, transfer, or extract account credentials
• Sharing login access to our CRM platform with unauthorized persons
• Any activity that violates Meta's Advertising Standards or Terms of Service
• Misrepresentation of your business, budget, or traffic sources

5. Financial Terms

All financial arrangements — including account fees, spend deposits, credit terms, and billing cycles — are agreed upon separately during onboarding and documented in your individual service agreement.

AdPro Agency does not guarantee specific return on ad spend (ROAS), conversion rates, or campaign outcomes. Advertising results depend on factors outside our control including but not limited to audience quality, creative performance, and market conditions.

6. Account Stability

AdPro maintains agency-grade infrastructure designed for stability. However, we do not guarantee uninterrupted account availability. In the event of account disruption beyond our control (Meta platform changes, policy updates, etc.), we commit to:

• Notifying you within 2 hours of any material account issue
• Providing replacement infrastructure where possible
• Working transparently to resolve issues as quickly as possible

7. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the course of the business relationship, including but not limited to account structures, infrastructure details, pricing, and campaign strategies.

8. Intellectual Property

All AdPro platform software, CRM interfaces, automation tools, and documentation remain the exclusive property of AdPro Agency. You receive a limited, non-transferable license to use these tools solely for the purpose of managing your advertising campaigns through our infrastructure.

9. Limitation of Liability

To the maximum extent permitted by applicable law, AdPro Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from:

• Account disruption or temporary unavailability
• Changes to Meta's advertising platform or policies
• Campaign performance outcomes
• Data loss or system downtime

10. Termination

Either party may terminate the service relationship with 7 days written notice via Telegram or email. AdPro reserves the right to terminate immediately and without notice in cases of:

• Violation of these Terms or Meta's policies
• Non-payment of agreed fees
• Activity that threatens the integrity of our infrastructure

11. Governing Law

These Terms are governed by the laws of Israel. Any disputes arising from this agreement shall be resolved through good-faith negotiation, and if unresolved, through arbitration in Tel Aviv.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after notification of changes constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us via Telegram: @adproagencyfb or email: legal@adpro.ad